We have a fantastic and exciting opportunity for a Welfare Rights Advisor to join our team on a 12-month FTC, in a newly created role. To be successful in this role, you'll need to be a self-starter, demonstrate, and use your up-to-date knowledge and understanding of Scottish welfare benefits legislation to provide easy-to-understand benefits advice to our clients (this is an essential criterion required for the role).
A leading charity
Provide practical guidance on claiming specific benefits, including welfare eligibility checking, full benefits checks, grant eligibility assessment and grant application tracking
Work flexibly in a multi-channel environment to provide an efficient and effective service that meets the information and support needs (including emotional support needs) of clients, demonstrating understanding and empathy
Access available information and knowledge resources to respond to enquiries accurately and e...
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