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Head of Transformation Projects

CCA Recruitment are delighted to be partnering with a leading customer experience focused business as they recruit a Head of Strategic Transformation Projects to play a key role in organization wide transformation activity. Joining a fast paced, growth focused business the role holder will report directly to exec leadership (CCO) and play key role in initiatives across the organization.

Operating in a multi-site environment, the Head of Strategic Projects will lead cross-functional virtual teams to plan, manage and deliver all elements of projects across the business. Key activities are likely to include:

Develop and implement the terms of reference for all strategic programmes and work with the department leads to define and implement the programme of work and governance framework.
Design and support governance/reporting for programmes, projects and changes
Ensure that project milestones are achieved within the overall strategic programme of activity, providing rep...

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Ad Id27173735
CategoryCustomer Service
PostedMarch 11, 2021
Expiry April 10, 2021
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